CocoSnugs is owned and operated by VEEHA GROUP VENTURES PRIVATE LIMITED.

Your trust means everything to us. This policy explains what information we collect, how we use it, and how we protect it when you shop with CocoSnugs Wear.

Information We Collect

• Contact details: name, email address, phone number, shipping/billing address
• Order details: items purchased, payment method (we do not store full card details)
• Account details, if you choose to create one
• Basic browsing data (via cookies) such as pages visited and device/browser type

How We Use Your Information

• To process and deliver your orders
• To communicate order updates, offers, and newsletters (only if you've opted in)
• To improve our website, products, and customer experience
• To prevent fraud and comply with legal obligations

Sharing of Information
We share order information only with trusted third parties needed to fulfil your purchase — such as payment gateways, courier/logistics partners, and our Shopify e-commerce platform. We do not sell or rent your personal information to anyone.

Cookies
We use cookies to keep your cart working smoothly, remember your preferences, and understand how our site is used. You can disable cookies in your browser settings, though some site features may not work as intended.

Your Rights
You can request access to, correction of, or deletion of your personal data at any time
You can unsubscribe from marketing emails using the link in any newsletter
For any privacy-related request, email us at support@cocosnugs.com

Data Security
We use industry-standard security measures, including secure (SSL) checkout via Shopify, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy
Our products are designed for children, but our website is intended to be used by adults (parents/guardians) making purchases on their behalf. We do not knowingly collect personal information directly from children.

Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date.